Chase Contact Number

In a Nutshell

• Key Points and Contact Information for Chase
• Alternative Channels for Reaching Chase
• Common Customer Service Issues and Resolutions
• FAQs for Quick Assistance with Chase Banking

Table of Contents

1. How to Contact Chase
2. Alternative Methods to Reach Chase Support
3. Common Customer Service Issues
4. FAQ Section

How to Contact Chase

Finding the correct contact information for Chase Bank can save you time and effort. Here is the primary contact number for Chase:

• General Customer Service: 1-800-935-9935
• Online and Mobile Banking Support: 1-877-242-7372
• International Services: 1-713-262-3300 (Collect calls accepted)

For specialized support:

• Credit Card Services: 1-800-432-3117
• Auto Loans and Financing: 1-800-336-6675

Visit Chase Contact Number for more detailed contact information.

Alternative Methods to Reach Chase Support

In addition to phone calls, there are several ways to reach Chase support for assistance:

1. Email Support:
   • Use secure messages through your account on www.chase.com for encrypted communication.
2. Live Chat:
   • Available on the Chase website, particularly useful for real-time support and queries.
3. Social Media:
   • Reach out via platforms like Twitter and Facebook. Chase’s handles are usually active for customer service issues.
4. Branch Visits:
   • For in-person support, visit the nearest Chase branch. Use the Chase Branch Locator to find one close to you.
5. Mail:
   • Send written inquiries or documents to Chase’s main address at:
     Customer Service
P.O. Box 36520
Louisville, KY 40233-6520

For more ways to contact Chase, refer to this detailed guide.

Common Customer Service Issues

Customers frequently encounter various issues that require contacting Chase support. Here are some of the common issues and how to address them:

1. Account Access Issues:
   • Password/Username Recovery: Use the “Forgot Username/Password” link on the Chase login page.
   • Locked Account: Immediately call customer service to unlock your account.
2. Transaction Disputes:
   • Unauthorized Transactions: Report them as soon as possible via phone or the secure messaging center.
   • Billing Errors: Contact Chase to clarify and resolve any errors on your statements.
3. Lost or Stolen Cards:
   • Report immediately to prevent misuse and request a replacement card via customer service.
4. Loan and Mortgage Queries:
   • For details on your auto loan, mortgage, or any financial product, directly contact specific support via the mentioned numbers or your secure message center.
5. Technical Issues with Online Banking:
   • Ensure your browser is updated. Try clearing cookies/cache. Contact online support if the problem persists.

For detailed resolution steps, visit Contact Number.

FAQ Section

Here are the answers to some frequently asked questions about Chase’s contact methods:

1. What is Chase’s customer service number?
   • The general customer service number is 1-800-935-9935.
2. How can I contact Chase from outside the US?
   • For international support, dial 1-713-262-3300 (collect calls accepted).
3. Is there a way to email Chase customer service?
   • Yes, use secure messages through your account on the Chase website.
4. Can I chat with Chase support online?
   • Yes, the Chase website offers a live chat feature for customer service inquiries.
5. Where can I find the nearest Chase branch?
   • Use the Chase Branch Locator to find the nearest branch.
6. How do I report a lost or stolen Chase credit card?
   • Call 1-800-432-3117 immediately to report and request a replacement card.
7. What should I do if I forget my Chase account password?
   • Use the “Forgot Username/Password” link on the Chase login page or call customer service for assistance.

For further inquiries, visit our contact page to find more tailored support options.